VUEWorks LLC values every single customer we work with. It’s great to see recent implementations including Thurston County, WA, West Knox Utility District, TN and Mountlake Terrace, WA going live with the software. In the meantime, our implementation teams are busy in several locations including Collier County, Florida and the Rhode Island Department of Transportation, as they move forward with comprehensive Asset Management programs using VUEWorks software.

Thurston County, WA:

Thurston County, WA is currently using VUEWorks to manage their Signs and Stormwater assets countywide. The implementation of VUEWorks started in June 2011 and wrapped up in December 2011. The Public Works / Traffic Operations “Signs” group is using VUEWorks to perform work management activities. These activities include: Installation, Maintenance, Review (a.k.a. Inspections) and Removal. The Resource Stewardship / Water Resources – “Stormwater” group is using VUEWorks to perform work management activities as they relate to NPDES inspections. The Inspectors are notified of failing assets or if assets are slated for an annual inspections based on NPDES criteria. Stormwater assets that fail inspection are identified in VUEWorks and a child work order is created. A notification is then sent to the appropriate department or resource. VUEWorks is used to verify that corrective measures were taken and completed within the 6-month window.

West Knox Utility District, TN:

West Knox Utility District, TN is currently using VUEWorks to manage their Wastewater Collection assets for the City. The main focus is to perform work management activities, improve efficiencies and track the number and cost of corrective measures taken, for issues in the City over a period of time. West Knox also wants to start gathering accurate condition information for all their assets in order to get an accurate inventory/condition assessment. Over time, they will be able to use the advanced asset management modules to do capital improvement planning for the City.

Mountlake Terrace, WA:

Mountlake Terrace, WA is currently using VUEWorks to manage their Street Lightning and Traffic Control assets for the City. The Public Works group will use VUEWorks to perform work management activities by creating work orders to track inspections, installations, repair and replacement activities. This will help improve efficiencies and track the number and cost of corrective measures taken for issues in the City over a period of time.

Collier County, FL:

Collier County, FL is implementing VUEWorks for Wastewater linear assets. The initial stage is to implement VUEWorks in a multi-department enterprise environment. The Wastewater Collections group will use VUEWorks to perform work management activities. These activities include: Maintenance, Inspection and Corrective Action associated with the type of issue reported. The supervisors will be notified of customer complaints, can track and create work orders for the Inspection activities and track, create and review the associated Corrective Action. We are currently working with them so they can easily report on all kinds of issues that have a related SSO, the cost of Corrective Action vs. Preventative Maintenance activities over a period of time by “Basins”.

Rhode Island Department of Transportation, RI:

Rhode Island Department of Transportation (RIDOT) installed VUEWorks as a first step towards a comprehensive Asset Management program. We are busy working with the RIDOT to configure the software for the highway and bridge maintenance division to track work activities for a variety of purposes across several maintenance zones. Some of RIDOT’s near term goals for VUEWorks include:

– Tracking resource usage related to work activities

– Tracking performance factors and setup work performance data that would serve as a benchmark for performance improvements, and;

– Tracking resource costs for collecting reimbursements from FEMA, FHWA and other agencies.

This implementation is currently under progress and scheduled to be completed by summer of 2012.